Cutting-edge speech AI solutions

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About us

From Speech to Success: Aljalila Smart Technology unlocks the value of your audio data. We transcribe, analyze, classify, and generate questions, fueling intelligent automation and data-driven decision making.

Our Clients

We proudly serve a diverse range of clients, delivering top-notch solutions in speech AI solutions

STC

Speech Classification

"The speech classification service has greatly improved our call routing efficiency. Highly recommended!"

Zain

Call Center Auto Assessment

"The auto assessment tool has been a game-changer for monitoring agent performance in real-time."

Extensya

Speech Summarization

"The summarization feature saves us hours by providing concise summaries of long customer calls."

Webhelp

Question Generation

"This service has boosted our customer engagement by generating relevant questions during support calls."

CSC Beyond

Transcripter

"The transcription service is incredibly accurate and fast. It's been a huge help for our documentation process."

Call Center Auto Assessment

Our Call Center Auto Assessment service is designed to revolutionize the way you monitor and evaluate customer interactions. This cutting-edge service automatically analyzes and classifies calls, providing you with valuable insights into customer emotions and satisfaction levels. By detecting whether clients are happy, laughing, normal, crying, or shouting, it helps you understand customer sentiment and improve your service quality.

Comprehensive Reporting

Provides detailed reports, including the total number of calls, pass calls, fail calls, and calls that need further review.

Emotion Detection

Automatically classifies calls based on the client's emotional state (happy, laughing, normal, crying, shouting).